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It's That Time Again! Public Library Survey Training Session - Shared screen with speaker view
Wendy Morlan
27:28
Unable to hear/comment (no audio on my library PC), so will catch the recording on my home laptop.
Mckenzie Gulick
33:06
We use the side bar since there are two of us working on it - it tells the other person to look into that one! It's nice when sharing.
Linda
33:45
Are past years locked?
Aimee @ Otis Community
36:44
My favourite feature is the save option. With how overwhelming this past year was, and the changes, it's nice to work on it bit by bit.
Maribeth Shafer, CKLS
40:41
What is the reason behind 1.15?
George Williams
40:57
I love the idea of 1.15 - that's so important to be able to tell our libraries' stories!
Linda
41:54
So during normal times?
Cari Cusick
41:57
To clarify - if an employee graduated with an MLS in December, would I could them as FTE MLS for the whole of 2020?
Sheri
50:31
Is recorded content the same as hosting StoryTime in Google Groups?
Sheri
51:43
No, it's live with our preschool
Sheri
52:04
OK, thanksk!
PAMELA.TULLER
52:24
If the Library was closed to the public and staff during the statewide shutdown, can we still answer yes for some of the questions that we did have available (i.e. curbside) when staff were in the building.
PAMELA.TULLER
54:26
Thank You
Melissa- Hesston Library
59:08
Is 2.5c for this year only? or in a normal year?
Aimee @ Otis Community
59:11
Would 2.5c be different as well due to 2.5d through 2.5f?
Linda
59:14
Again to clarify closed means closed for public entry into the building?
Diana Weaver
01:00:00
So even though we served patrons via email and phone and curbside, we can't count it as a week of service. Right?
Linda
01:00:06
Even though we had public service during some of that time
Cari Cusick
01:00:08
Would limited occupancy apply if parts of the library (for us basement/children's area) is off limits, or just if there is a numerical limit on occupants?
PAMELA.TULLER
01:00:39
If we are only allowing people in by appointment does that count for being not closed
Melissa- Hesston Library
01:00:47
What if we only allowed a few people in for computer services.
Linda
01:01:18
"Locations closed " the same as "public service hours?
Diana Weaver
01:01:24
That's too bad because we really felt like we were serving our patrons.
Director Delware Township Library
01:01:34
agreed
Diana Weaver
01:01:39
Just my two cents of grumpiness
Erin Verbick
01:02:28
Yep, our service weeks number is only 11 as we closed the building on March 16 and haven't reopened due to our renovation not being complete yet.
Stanton Cnty Library
01:03:08
We didn't close. We rotated staff and worked at home, and had limited staff in the building
Linda
01:04:42
got it
Connie Powell
01:05:10
We can only allow a certain number of people in our building at one time due to size of the building and space requirements.
Aimee @ Otis Community
01:06:07
Just to clarify, if the building was closed and working from home, to limited services as curbside to limited in building, that would not change the number of public service hours per year. As we were still working and serving patrons.(Honestly I think I am confusing myself right now)
PAM TULLER - FINNEY COUNTY
01:07:36
Ok, am I understanding that 2.5 d,e and f need to equal 52 weeks?
Dawn Krause
01:09:56
Could you maybe put out an example of that section?
Diana Weaver
01:10:40
We know it's not your fault, Alice <3
Aimee @ Otis Community
01:11:06
2.7 how would it reflect limited service in building?Also if it gets flagged, should we put the reason as covid-19 pandemic?
Janice Lyhane
01:11:07
I am sorry, but what if we have no idea on some of these?
Janice Lyhane
01:11:19
We were changing constantly.
Janice Lyhane
01:11:31
Sometimes week to week...
Dawn Krause
01:12:21
Yes, that's the one
Stanton Cnty Library
01:12:22
Well, at least it's captured in circulation
Dawn Krause
01:12:45
Thanks Darci!
PAM TULLER - FINNEY COUNTY
01:14:09
I thought f was of the number of weeks in e
Dawn Krause
01:14:57
Very helpful!
Dawn Krause
01:14:59
TY
Maribeth Shafer, CKLS
01:15:21
2.5d + 2.5e= 52 weeks. 2.5f is kind of a sub category of 2.5d. Of the weeks open, how many were limited?
Aimee @ Otis Community
01:19:44
2.7 is people in the building ?2.7a is calls, emails, texts ie: not in person ?
Janice Lyhane
01:20:46
Does anyone have an easy accurate way to track reference transactions?
Sara Koehn - Haskell Township Library
01:21:04
I have the same question as Aimee.
Gail Santy
01:22:20
2.7a asks how you are counting? An actual count or an estimate.
Sara Koehn - Haskell Township Library
01:22:55
I'm sorry I may have missed this. . .does curbside count as a library visit?
Linda
01:23:48
Does a sample week or month count as CT annual count?
Diana Weaver
01:23:53
But we can count calls and emails answered from home as reference transactions, right?
Maribeth Shafer, CKLS
01:24:15
@Sara Koehn, no, according to IMLS, curbside visits do not count a library visits. A library visit is a patron coming into the library.
Sheri
01:24:29
What if you had a remote site for programming (Summer Library Program) - does that count for a library visit?
Sara Koehn - Haskell Township Library
01:24:37
If we are open and continue to do curbside for patrons, can it then be counted as a library visit?
Gail Santy
01:25:20
@Sara Koehn, a library visit is the door count. Patrons coming into the library.
Sara Koehn - Haskell Township Library
01:26:07
@Gail Santy, thank you!!
Gail Santy
01:26:41
@Sara, we know it is work and hard work at that.
Aimee @ Otis Community
01:27:42
How would dropping off and picking up materials from patrons residence work? Outside of regular operating hours.
Aimee @ Otis Community
01:28:37
Ok thank you
PAM TULLER - FINNEY COUNTY
01:31:24
Is 6.3 where CARES ACT or SPARKS monies count?
Aimee @ Otis Community
01:31:44
Where would SPARKS funding or KS Library Cares go, 6.3 or 6.10?
Patty Collins_Central Kansas Library System
01:32:12
is 6.3 the case where your city might pay the electric bill?
Gail Santy
01:34:03
Paying the electric bill is indirect additional local public support. 6.4
sherry knouf
01:37:28
We received a grant to buy a new computer where does that go
Aimee @ Otis Community
01:37:36
Would "Giving Tuesday" be under 6.4 or 6.10?
sherry knouf
01:37:54
A county foundation
Gail Santy
01:38:20
Aimee, 6.10
Aimee @ Otis Community
01:38:32
Thank you for the clarification
Gail Santy
01:38:40
Aimee, it would be considered a donation
Plains Library
01:43:42
Where would you put Wonderbooks? In 8.6?
Plains Library
01:44:05
Thanks!
Connie Powell
01:45:01
What about hotspots for checkout?
Plains Library
01:45:05
what about mileage?
Richard Brookman
01:47:02
What about Blu-ray 4-k
Enterprise Library
01:49:03
do we have to wait to complete our surveys after statewide collection is prefilled
Maribeth Shafer, CKLS
01:50:17
9.5 All other materials—is that all other Physical Materials?
Cari Cusick
01:51:22
With Hoopla, do we count every title available for use in the entire Hoopla catalog, or only the ones actually paid for because the users use them (if that makes sense)?
Diana Weaver
01:52:11
Do you know if Sunflower eLibrary will send prefill information?
Gail Santy
01:52:23
Diana, Dave Fischer is working on it.
Diana Weaver
01:52:39
Thanks, Gail.
PAM TULLER - FINNEY COUNTY
01:53:05
Can you please repeat that
Linda
01:53:13
What?
Linda
01:53:19
Say again please
Jack Granath
01:53:51
And if we were closed to the public at the end of the year? (count of computers being used)
Aimee @ Otis Community
01:53:59
If we have three computers available at the start of 2020 and the end of the year we are down to only one, so we just say one?
Aimee @ Otis Community
01:54:34
There isn't an average of computer use?
Aimee @ Otis Community
01:55:03
Thank you
Stanton Cnty Library
01:56:29
But then won't it look like computers were added next year, when they weren't?
Dan Alexander (NEKLS)
01:58:09
When we get to 10.5 I have a questions, Google Analytics is going to say users and sessions (per day and total). I think we have been telling people to use “Users” and not sessions
Dan Alexander (NEKLS)
02:01:38
I think the splash page would be for Wifi
Maribeth Shafer, CKLS
02:01:51
Google Analytics is what we use for KLOW
Maribeth Shafer, CKLS
02:02:06
Wordpress websites supported by NEKLS
Linda
02:04:49
Do those informal interactions also count under reference questions
Linda
02:06:42
Okay thanks
PAM TULLER - FINNEY COUNTY
02:09:39
How do we count RB Digital if we lost it when it changed to Overdrive?
PAM TULLER - FINNEY COUNTY
02:12:18
We had RB DIGITAL outside of the State Library too
Andy Schafer - SLK
02:13:34
I believe you still have access to the reports. Email me at andy.schafer@ks.gov if I can help further.
Connie Powell
02:16:29
What about a live storytime that was done on Facebook live and posted as a recording on Facebook?
Jack Granath
02:27:03
How should we show hybrid programs (live with Zoom a component, for instance)?
PAM TULLER - FINNEY COUNTY
02:31:16
Is there anyway to count the number craft bags people are picking up weekly?
Plains Library
02:32:20
So even grab bags that patrons come in and have to ask for doesn't count? I have ours all made up and sorted for patrons.
Sandy Wilkerson-NCKLS
02:33:06
can you count as a program? like 1 program
Director Delware Township Library
02:33:15
Alice you're roboting for me, I don't know if that's so for anyone else
Plains Library
02:33:24
I can't hear Alice either
Aimee @ Otis Community
02:33:41
It's happening on my end too, technical difficulties happen.
PAM TULLER - FINNEY COUNTY
02:35:56
yes
Director Delware Township Library
02:35:58
yes! :)
Plains Library
02:35:58
yes
Aimee @ Otis Community
02:36:00
Yes we can!
Darci - Wamego
02:36:01
if the make and take bags are picked up and then have a video to show how to use the materials, does that count as a program? is the attendance based on who watched the video rather than who picked up the bag?
Darci - Wamego
02:37:31
thanks!
PAM TULLER - FINNEY COUNTY
02:37:55
Does it count both live or recorded?
Monica-Coffey County Library Burlington
02:38:09
If our grab n go items were set out to pick up on a particular day between say 1-3 like we when would have a regular program, would that count as a program.
Laura Leite Rae Hobson
02:43:24
Can we save this and go back to it as needed?
Andy Schafer - SLK
02:44:17
Laura, do you mean this training session?
Maribeth Shafer, CKLS
02:44:28
This is recorded. And I did save the chat. I am also here if you have questions
Laura Leite Rae Hobson
02:45:35
No, I meant the survey. Sorry....
Patty Collins_Central Kansas Library System
02:45:49
Please remind everyone how to save and continue working later.
Aimee @ Otis Community
02:45:52
Top left there is a save button
Richard Brookman
02:46:06
With all the down numbers will there be several notes that have to be done, or is the survey taking into account the down turn of stats for us?
Andy Schafer - SLK
02:49:27
Link to training survey:www.surveymonkey.com/r/CEtrainings